Get in Touch

We're Here to Help.

Have a question about HoldFlex™, your order, or need sizing advice? Our team typically responds within 2-4 hours during business days.

Email Us
support@holdflex.com
Response within 2-4 hours
Live Chat
Available Mon-Fri
9 AM - 5 PM EST
Order Support
Track, return, or exchange
30-day hassle-free returns

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

We usually respond within 2-4 business hours. Your information is secure and never shared.

Response Times
  • Email 2-4 hours
  • Live Chat Under 5 min
  • Returns 24 hours
Returns & Exchanges

Changed your mind? No worries. We offer a full 30-day money-back guarantee on all orders. Return shipping is on us.

Our Guarantee

Every HoldFlex™ is built to last. If yours doesn't meet your expectations, we'll make it right: refund, replacement, or exchange. No hoops.

Business Hours
  • Mon - Fri 9 AM - 5 PM EST
  • Saturday 10 AM - 2 PM EST
  • Sunday Closed
Operations

HoldFlex™ Operations Support

Email support@theholdflex.com
Typical response: 24-48 hours
HQ 1236 15 Ave SW, Calgary, AB T3C 0X5, Canada
Important Notice

Returns & Warranty Claims

To initiate a warranty claim or return, please email us first to receive your authorized RMA number before mailing any packages to our physical hub.

Secure & Private 2-4 Hour Response 30-Day Returns Free Shipping

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